FAQ

YOU'VE GOT QUESTIONS? WE'VE GOT ANSWERS!

HOW DO THE KID TEES RUN?

Our kid tees are unisex, run TTS & are pre-shrunk with set in sleeves. You can find sizing charts listed on each product description. If in between sizes or would like a more oversized fit we suggest sizing up one size so they can grow into it. If you need more sizing help please email us at goldensoulhelp@gmail.com

WHO ARE OUR TEES FOR?

Our tees were created with all special need children in mind, and we wanted them to be able to wear something cool, bright, positive, made just to support them. However our tees are for EVERYONE! We love the support of allies and advocates, whether you have a child, friend, grandchild, niece or nephew, are a teacher, or just want to support inclusivity for all, these tees are for you. We call them kind clothes for all kinds!

CARE INSTRUCTIONS?

To preserve your tee we suggest washing on cold, inside out, and drying on low heat or laying flat.

WHAT DISEASE DOES ROMAN HAVE?

Roman was born with a rare genetic neurological disease called Neurofibromatosis Type 1 (or NF1 for short) he also is autistic and has ADHD. You can learn more about him HERE.

WHEN DO PRE-ORDERS SHIP?

Each tee is handmade with love by us and pre-orders take some time to make. When ordering a pre-order item we ask that you allow 7-10 business days for your item to ship to you and allow up to 14 business days to be received by mail.

ARE YOUR TEES SENSORY FRIENDLY?

Creating a tee that way suitable for all of our sensory sensitive friends was a top priority. We know what it is like to have a child who will only wear comfortable clothing so our goal was to make a tee that your child loved to wear.

We chose the very best quality tees we could get our hands on. They are soft garment dyed, 100% ring-spun cotton, pre-shrunk, with twill tapping over the shoulders and back, and a tubular body with zero side seam stitching. Currently our tees do have a garment label made of soft twill cotton, but we plan to offer tag-less tees in the future. However, because of the twill tapping, all tags can be cut out without any itchy seams sticking out. ☺

WHAT CHARITY DO WE DONATE TO?

We proudly chose to donate 5% of our sales to The ARC which is an organization that helps special need and disabled individuals find work and live independently. We automatically with-hold that percentage from our sales and donate it on a monthly basis. You can learn more about The ARC on their page HERE.

SHIPPING INFORMATION

Shipping is generated by weight of your order and will be auto generated at checkout. We do offer free US shipping when you spend over $75 USD with us. Please refer to our return policy page HERE to find additional information on exchanges and return shipping.

WILL YOU HAVE ADULT TEES?

Yes! While not included in our initial launch, adult tees in certain styles are in production currently and we will be adding them to our site soon! Please keep an eye on our social media for an official adult launch date.

DO YOU OFFER INTERNATIONAL SHIPPING?

While we currently only offer shipping within the US, we are planning to offer shipping to Canada as soon as possible.

Please note that our prices are in US dollars. If you will be purchasing outside of the US, you will be charged the USD equivalent of the total price with additional shipping. Canadian customers will also be responsible for any additional duty or custom fees and the customer will be responsible to cover any of those costs. The tax/duty rate is dependent on your location and is subject to fluctuation.